Legal
Privacy Policy
Last updated: August 7, 2026
Introduction
Citra Cleaning ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website citracleaning.com and use our cleaning services.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Fill out our online quote form
- Contact us via email or phone
- Book our cleaning services
- Subscribe to our communications
This information may include your name, email address, phone number, home address, and details about your cleaning needs.
How We Use Your Information
We use the information we collect to:
- Provide and manage our cleaning services
- Process your quotes and bookings
- Communicate with you about your appointments
- Send you service updates and promotional offers (with your consent)
- Improve our website and services
Information Sharing
We do not sell your personal information for money. We may disclose information to trusted service providers that help us operate our website, deliver requested services, and conduct our business.
Unless you opt out, Meta may receive limited website activity for advertising measurement and audience creation. Some privacy laws may define this type of disclosure as “sharing” for targeted advertising. You can stop this activity through Privacy Choices at any time. We also recognize supported Global Privacy Control signals as requests to disable advertising tracking.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
Cookies, Analytics, and Advertising
Essential browser storage remembers your privacy preferences and supports core website features. Optional performance analytics from Vercel and Google Analytics help us understand website usage, traffic sources, engagement, quote-funnel activity, and performance. Google Analytics may use first-party cookies such as _ga to distinguish visits and process general device, browser, and approximate location information.
Performance analytics and Meta Pixel tracking are active by default. Our browser analytics and advertising events do not send your name, email address, phone number, street address, complete quote form, or free-form messages to Google or Meta. Google advertising signals and ad personalization are disabled in our Google Analytics configuration, and Meta Automatic Advanced Matching remains disabled. Google and Meta may process permitted event data under their respective Google Privacy Policy and Meta Privacy Policy.
Select to turn optional tracking off or change your choice at any time. Turning performance analytics off stops future Google and Vercel measurement and removes known Google Analytics cookies from this site. You can also use browser controls to delete stored cookies and preferences.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: